Title: Askova – Smart FAQ Chat
Author: hossamhamed
Published: <strong>2026 年 2 月 21 日</strong>
Last modified: 2026 年 3 月 4 日

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搜索插件

![](https://ps.w.org/askova/assets/banner-772x250.png?rev=3466343)

![](https://ps.w.org/askova/assets/icon-256x256.png?rev=3466149)

# Askova – Smart FAQ Chat

 作者：[hossamhamed](https://profiles.wordpress.org/hossamhamed/)

[下载](https://downloads.wordpress.org/plugin/askova.2.0.4.zip)

 * [详情](https://cn.wordpress.org/plugins/askova/#description)
 * [评价](https://cn.wordpress.org/plugins/askova/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/askova/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/askova/#developers)

 [支持](https://wordpress.org/support/plugin/askova/)

## 描述

Askova is a smart FAQ chatbot that helps your visitors find answers quickly through
an elegant floating chat widget. Fully bilingual (Arabic/English) with RTL support.

**Key Features:**

 * Floating chat widget with customizable position
 * FAQ sections with unlimited sub-sections
 * Quick Reply Buttons (related questions after each answer)
 * Copy & Print answer buttons
 * Welcome message variations (random greeting each time)
 * Answer satisfaction rating (thumbs up/down)
 * Typing animation for conversational feel
 * Rich text answers (HTML, links, bold, lists)
 * Form builder with 8 field types
 * CSV export for form submissions
 * Session memory (remembers visitor state)
 * Anti-spam (honeypot + rate limiting)
 * [askova] shortcode for inline FAQ pages
 * Bilingual admin panel (Arabic/English)
 * 8 color customization options
 * Google Fonts integration (40+ fonts)
 * Drag & drop reordering
 * “Help Me” wizard
 * Contact info display
 * Page-specific loading
 * Mobile responsive

## 屏幕截图

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## 安装

 1. Upload the `askova` folder to `/wp-content/plugins/`
 2. Activate the plugin through the ‘Plugins’ menu
 3. Choose your admin language (Arabic or English)
 4. Configure your FAQ sections and customize the design

## 评价

此插件暂无评价。

## 贡献者及开发者

「Askova – Smart FAQ Chat」是开源软件。 以下人员对此插件做出了贡献。

贡献者

 *   [ hossamhamed ](https://profiles.wordpress.org/hossamhamed/)

[帮助将「Askova – Smart FAQ Chat」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/askova)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/askova/)，查看[SVN仓库](https://plugins.svn.wordpress.org/askova/)，
或通过[RSS](https://plugins.trac.wordpress.org/log/askova/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/askova/)。

## 更新日志

#### 2.0.4

 * NEW: Multi-language support – assign language (Arabic / English / All) per section,
   form field, and help-me option
 * NEW: Auto-detect front-end language from WPML, Polylang, TranslatePress, or WordPress
   locale
 * NEW: Auto RTL/LTR direction based on detected page language
 * NEW: UI texts (header, welcome, buttons) auto-switch to match visitor language
 * FIX: CSS scoped with higher specificity to prevent WordPress theme overrides
 * FIX: Copy/Print buttons now properly positioned in answer header

#### 2.0.3

 * FIX: Settings not persisting after cache purge (LiteSpeed, WP Super Cache, etc.)
 * NEW: Automatic upgrade routine merges new defaults into existing settings
 * NEW: Print Answer button (open print-friendly view / save as PDF)
 * IMPROVED: Version tracking for smoother future upgrades

#### 2.0.0

 * NEW: Quick Reply Buttons (suggest related questions after answers)
 * NEW: Copy Answer button (clipboard)
 * NEW: Print Answer button (open print-friendly view)
 * NEW: Welcome message variations (random greeting)
 * NEW: Rich text support in answers (HTML, links, bold, lists)
 * NEW: Anti-spam protection (honeypot field + rate limiting)
 * NEW: CSV export for form submissions
 * NEW: Answer satisfaction rating (thumbs up/down)
 * NEW: Typing animation effect
 * NEW: Session memory (localStorage)
 * NEW: 3 new form field types (checkbox, radio, date)
 * NEW: [askova] shortcode for inline FAQ display
 * IMPROVED: Complete uninstall cleanup
 * IMPROVED: Better performance and security

#### 1.0.2

 * Initial public release

## 额外信息

 *  版本 **2.0.4**
 *  最后更新：**1 月前**
 *  活跃安装数量 **不到10**
 *  WordPress 版本 ** 5.6 或更高版本 **
 *  已测试的最高版本为 **6.7.5**
 *  PHP 版本 ** 7.4 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/askova/)
 * 标签
 * [chatbot](https://cn.wordpress.org/plugins/tags/chatbot/)[customer support](https://cn.wordpress.org/plugins/tags/customer-support/)
   [faq](https://cn.wordpress.org/plugins/tags/faq/)[floating widget](https://cn.wordpress.org/plugins/tags/floating-widget/)
   [live chat](https://cn.wordpress.org/plugins/tags/live-chat/)
 *  [高级视图](https://cn.wordpress.org/plugins/askova/advanced/)

## 评级

尚未提交反馈。

[Your review](https://wordpress.org/support/plugin/askova/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/askova/reviews/)

## 贡献者

 *   [ hossamhamed ](https://profiles.wordpress.org/hossamhamed/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/askova/)