Title: ChatJox – چت آنلاین و پشتیبانی
Author: جوکارپنل
Published: <strong>2026 年 8 月 19 日</strong>
Last modified: 2026 年 8 月 19 日

---

搜索插件

![](https://ps.w.org/chatjox/assets/banner-772x250.png?rev=3654501)

![](https://ps.w.org/chatjox/assets/icon-256x256.png?rev=3654299)

# ChatJox – چت آنلاین و پشتیبانی

 作者：[جوکارپنل](https://profiles.wordpress.org/instajokar/)

[下载](https://downloads.wordpress.org/plugin/chatjox.0.0.5.zip)

 * [详情](https://cn.wordpress.org/plugins/chatjox/#description)
 * [评价](https://cn.wordpress.org/plugins/chatjox/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/chatjox/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/chatjox/#developers)

 [支持](https://wordpress.org/support/plugin/chatjox/)

## 描述

ChatJox is a self-hosted live chat and customer support plugin for WordPress. It
lets site visitors start conversations from a responsive chat widget while site 
administrators manage messages from an operator inbox inside the WordPress dashboard.

Chat messages are stored on the WordPress site. ChatJox does not require a ChatJox
account, license key, paid activation, trial period, or external ChatJox service.

#### Live chat and operator inbox

 * Responsive live chat for desktop, Android and iOS.
 * Operator inbox inside the WordPress dashboard.
 * Search, open, close, archive and delete conversations.
 * Clickable URLs inside messages.
 * File uploads with configurable size and extension limits.
 * Optional visitor name, email and mobile-number collection before a conversation
   starts.
 * Local contact archive for unique email addresses and mobile numbers.

#### Working hours and automated replies

 * Scheduled working hours with configurable working days, start and end times, 
   and overnight shifts.
 * Manual always-online and always-offline modes.
 * Keyword-based automated replies with per-rule enable/disable controls.
 * Configurable quick replies for visitors.

#### RTL, Persian and mobile support

 * RTL-first interface suitable for Persian websites.
 * Responsive desktop and mobile layouts.
 * Full-screen mobile mode.
 * iOS Visual Viewport and Safe Area handling.
 * Persian-oriented typography choices for Vazirmatn, Estedad and Shabnam when those
   fonts are available locally or supplied by the active site or theme.
 * No mandatory external font CDN.

#### Appearance and floating contact menu

 * Custom desktop and mobile chat dimensions.
 * Detailed colors for header, messages, composer, launcher, badge, quick replies
   and action menu.
 * Configurable typography, bubble radius, input radius and shadows.
 * Launcher position, desktop/mobile size, shape, animation, label mode, colors,
   preset icon, emoji or uploaded image.
 * Optional floating contact menu for live chat, phone, WhatsApp, Telegram, Rubika
   and custom links.
 * Icon, compact and card menu layouts.
 * Per-channel title, description, color and ordering.
 * Optional prefilled WhatsApp text.

#### Optional advanced support modules

Version 0.0.5 adds an opt-in advanced support center. Every module has its own ON/
OFF switch and is disabled by default on existing installations so the established
0.0.4 behavior is preserved until an administrator enables a module.

 * Multi-operator inbox using selected WordPress users, with per-operator reply 
   and assignment permissions.
 * Operator presence with automatic Online/Offline detection plus manual Online,
   Away and Offline modes.
 * Departments and visitor department selection, plus operator/department assignment
   and transfer controls.
 * Browser/Desktop notifications with sound and an unread badge, using the browser
   Notification API without an external notification service.
 * Faster adaptive real-time polling with reconnect/backoff behavior; no external
   WebSocket service is required.
 * Optional typing indicators and Delivered/Seen message states.
 * Customer context with current/start/referrer pages, device information, last 
   activity and related conversation history.
 * Timed consultations with start, extend, stop and expiry status.
 * Operator audit logging for supported actions.
 * Read-only compatibility center for WordPress/PHP/HTTPS/REST/Upload/WP-Cron checks.

#### Optional Telegram replies

Telegram integration is disabled by default. When explicitly enabled and configured
by the site administrator, ChatJox can send visitor messages and uploaded-file links
to a Telegram bot and receive administrator replies from Telegram.

Text and file metadata can be delivered as one Telegram notification where supported
by the current workflow.

#### Performance and cleanup

 * Lazy loading where applicable.
 * Adaptive polling and hidden-tab suspension by default; when Browser Notifications
   are enabled, the operator inbox uses a low-frequency background check so permitted
   notifications can still appear while the tab remains open.
 * Selective cleanup for chats, files and logs.
 * No artificial feature gating, usage quotas or license checks.

### External services

ChatJox works without any external ChatJox service. It contacts an external service
only when the site administrator explicitly enables and configures the Telegram 
integration.

#### Telegram Bot API

When Telegram integration is enabled, ChatJox communicates with the Telegram Bot
API at `api.telegram.org` to register a webhook, validate the configured bot, deliver
visitor messages and uploaded-file links to the connected administrator chat, and
receive administrator replies.

Data that may be sent to Telegram when this optional integration is enabled includes
the visitor display name, conversation ID, message text, uploaded-file URL and file
name, plus the administrator bot/chat identifiers required for message delivery.
The plugin does not enable this connection by default.

Telegram Terms of Service: https://telegram.org/tos
 Telegram Privacy Policy: https://
telegram.org/privacy Telegram Bot API documentation: https://core.telegram.org/bots/
api

The optional WhatsApp, Telegram and Rubika contact buttons are ordinary administrator-
configured links. ChatJox does not call those services merely by displaying the 
buttons; a visitor chooses whether to open a configured link.

### Privacy

ChatJox can store chat messages, uploaded files, visitor IP addresses and browser
user-agent strings on the WordPress site. Depending on administrator settings, it
can also collect visitor names, email addresses and mobile numbers.

When email or mobile collection is enabled, unique email addresses and mobile numbers
are additionally retained in a separate ChatJox contact-archive table in the local
WordPress database. Normal chat cleanup does not remove this archive. If the administrator
disables the plugin’s keep-data option before uninstalling ChatJox, the archive 
table is removed together with the other ChatJox tables.

ChatJox also adds suggested privacy-policy text to WordPress Privacy settings so
site owners can adapt it to their site and jurisdiction. Version 0.0.5 integrates
ChatJox conversation data with the WordPress personal-data Export and Erase tools
for email-based requests.

If Telegram integration is enabled, see the External services section above for 
information about data sent to Telegram.

## 屏幕截图

[⌊ChatJox live chat widget displayed on a WordPress website.⌉⌊ChatJox live chat 
widget displayed on a WordPress website.⌉[

ChatJox live chat widget displayed on a WordPress website.

[⌊ChatJox conversation management interface for handling customer chats.⌉⌊ChatJox
conversation management interface for handling customer chats.⌉[

ChatJox conversation management interface for handling customer chats.

[⌊Appearance settings with colors, typography, layout and live preview controls.⌉⌊
Appearance settings with colors, typography, layout and live preview controls.⌉[

Appearance settings with colors, typography, layout and live preview controls.

[⌊Communication menu with live chat, WhatsApp, Telegram, phone, Rubika and custom
links.⌉⌊Communication menu with live chat, WhatsApp, Telegram, phone, Rubika and
custom links.⌉[

Communication menu with live chat, WhatsApp, Telegram, phone, Rubika and custom 
links.

[⌊Responsive ChatJox interface on iPhone and Android devices.⌉⌊Responsive ChatJox
interface on iPhone and Android devices.⌉[

Responsive ChatJox interface on iPhone and Android devices.

[[

## 安装

 1. Install ChatJox from Plugins > Add New in WordPress, or upload the plugin ZIP.
 2. Activate ChatJox.
 3. Open the ChatJox menu in the WordPress dashboard.
 4. Configure the chat widget, appearance, working hours, automated replies, file settings
    and optional communication channels.
 5. If Telegram replies are needed, enable Telegram integration and enter a BotFather
    token.

## 常见问题

### Is ChatJox self-hosted?

Yes. Chat messages and ChatJox data are stored on the WordPress site. ChatJox does
not require an external ChatJox account or service.

### Does ChatJox require an account, license or paid plan?

No. The plugin does not include a license check, trial period, paid activation or
artificial feature gate.

### Does ChatJox support Persian and RTL websites?

Yes. The interface is RTL-first and includes responsive behavior intended for Persian
websites on desktop and mobile devices.

### Can I control when the chat is online or offline?

Yes. ChatJox supports scheduled working hours, always-online mode and always-offline
mode.

### Can ChatJox send and receive files?

Visitors can upload allowed file types within the configured size limit, and operators
can send files from the WordPress conversation interface.

### Does ChatJox support WhatsApp, Telegram and Rubika?

The floating contact menu can open administrator-configured WhatsApp, Telegram and
Rubika links. Telegram also has an optional Bot API integration for receiving website
messages and replying from Telegram.

### Is Telegram required?

No. Telegram integration is disabled by default and is only used after the site 
administrator explicitly enables it and provides a bot token.

### Why does the Telegram webhook require HTTPS?

Telegram must be able to reach the WordPress REST endpoint from the internet, so
the site needs a valid HTTPS connection and an accessible REST API.

### Are the advanced modules mandatory?

No. Each new 0.0.5 advanced module has an independent switch. Existing installations
receive them disabled by default and can enable only the modules they need.

### Does advanced real-time mode require an external WebSocket service?

No. The 0.0.5 real-time option uses faster adaptive polling, retry and reconnect
behavior on the WordPress site.

### Can different WordPress users work as ChatJox operators?

Yes. When Multi-Operator is enabled, administrators can select existing WordPress
users as operators and separately control reply and assignment permissions. Destructive
cleanup and conversation deletion remain administrator-only operations.

### Can the floating chat launcher be customized?

Yes. The launcher supports configurable position, desktop/mobile size, shape, colors,
animation, icon, emoji, label mode or uploaded image.

### Does chat cleanup remove the email and mobile contact archive?

No. The local contact archive is stored separately in the WordPress database. It
is removed on uninstall only when the administrator has disabled the keep-data option.

## 评价

此插件暂无评价。

## 贡献者及开发者

「ChatJox – چت آنلاین و پشتیبانی」是开源软件。 以下人员对此插件做出了贡献。

贡献者

 *   [ جوکارپنل ](https://profiles.wordpress.org/instajokar/)

[帮助将「ChatJox – چت آنلاین و پشتیبانی」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/chatjox)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/chatjox/)，查看[SVN仓库](https://plugins.svn.wordpress.org/chatjox/)，
或通过[RSS](https://plugins.trac.wordpress.org/log/chatjox/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/chatjox/)。

## 更新日志

#### 0.0.5

 * Adds optional voice messages for visitors and operators with recording, timer,
   preview, cancel, send and a custom inline audio player.
 * Adds an independent “ارسال وویس” switch under Advanced Features; disabled by 
   default.
 * Fixes browser-recorded WebM/MP4 voice MIME compatibility with WordPress uploads.
 * Keeps the existing database schema and text/file chat behavior unchanged.
 * Added 13 independently switchable advanced support modules, disabled by default
   for upgrades.
 * Added multi-operator access with per-operator reply/assignment permissions and
   administrator-only destructive actions.
 * Added operator presence, departments, visitor department selection, conversation
   assignment and transfer.
 * Added browser notifications, unread badge, optional sound, faster adaptive polling
   and reconnect/backoff behavior.
 * Added typing indicators and Delivered/Seen states.
 * Added customer page/device context plus related-conversation history.
 * Added timed consultations, operator audit logging and a read-only compatibility
   center.
 * Added WordPress personal-data exporter/eraser integration and cleanup for the
   new tables/capabilities.
 * Preserved the existing ChatJox settings structure, approved UI, Telegram workflow,
   mobile/iPhone safeguards and launcher behavior.

#### 0.0.4

 * رفع مشکل ناپدید شدن کادر پیام و دکمه ارسال در پنل مدیریت پس از چند پیام.
 * اصلاح جایگاه پیام خوش‌آمدگویی اولیه در سمت چپ چت.
 * اصلاح نمایش فیلد شماره موبایل در فرم شروع گفتگو.
 * اصلاح آیکن ارسال تا مستقیم به سمت چپ نمایش داده شود.
 * حذف تب‌بندی تکراری از بالای صفحه تنظیمات و اتکا به دسته‌بندی منوی کناری.
 * Fixed the initial welcome message alignment so operator/system messages appear
   on the incoming-message side in RTL chat.
 * Fixed the operator composer being pushed out of view after multiple messages 
   by correcting the admin flex/scroll layout.
 * Refined the WordPress.org listing, FAQ, tags and screenshot captions.
 * Added five-category settings navigation and an accurate online/offline badge 
   in the operator screen.
 * Hardened visitor session tokens, profile validation and public request throttling.
 * Hardened file uploads with configured extensions plus WordPress-approved MIME
   validation on server and client.
 * Improved database-write failure handling for sessions, messages, files, auto 
   replies and Telegram replies.
 * Improved cleanup and uninstall handling for ChatJox-created attachments when 
   data removal is selected.
 * Removed the generic full object-cache flush after settings saves while retaining
   supported page-cache integrations.
 * Fixed legacy contact-line parsing while preserving the Windows launcher and iPhone/
   mobile safeguards from previous releases.

#### 0.0.3

 * Fixed clipping of custom launcher emoji/icons on Windows browsers.
 * Added a cross-platform emoji font fallback stack for the launcher.
 * Improved custom launcher image fitting so uploaded icons are contained instead
   of cropped.

#### 0.0.2

 * Rebuilt the frontend chat UI around one consistent design system.
 * Added advanced appearance, typography and floating action-menu controls.
 * Improved mobile and iPhone viewport, safe-area, keyboard and composer handling.

#### 0.0.1

 * Initial public release of ChatJox.

## 额外信息

 *  版本 **0.0.5**
 *  最后更新：**19 小时前**
 *  活跃安装数量 **不到10**
 *  WordPress 版本 ** 6.2 或更高版本 **
 *  已测试的最高版本为 **7.0.4**
 *  PHP 版本 ** 7.4 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/chatjox/)
 * 标签
 * [customer support](https://cn.wordpress.org/plugins/tags/customer-support/)[live chat](https://cn.wordpress.org/plugins/tags/live-chat/)
   [rtl](https://cn.wordpress.org/plugins/tags/rtl/)[telegram](https://cn.wordpress.org/plugins/tags/telegram/)
   [whatsapp](https://cn.wordpress.org/plugins/tags/whatsapp/)
 *  [高级视图](https://cn.wordpress.org/plugins/chatjox/advanced/)

## 评级

尚未提交反馈。

[您的评价](https://wordpress.org/support/plugin/chatjox/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/chatjox/reviews/)

## 贡献者

 *   [ جوکارپنل ](https://profiles.wordpress.org/instajokar/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/chatjox/)