Title: Chattrn – Live Chat and AI Agent Plugin for WP Websites
Author: Chattrn
Published: <strong>2026 年 8 月 7 日</strong>
Last modified: 2026 年 8 月 31 日

---

搜索插件

![](https://ps.w.org/chattrn-live-chat/assets/banner-772x250.png?rev=3639677)

![](https://ps.w.org/chattrn-live-chat/assets/icon.svg?rev=3639688)

# Chattrn – Live Chat and AI Agent Plugin for WP Websites

 作者：[Chattrn](https://profiles.wordpress.org/chattrn/)

[下载](https://downloads.wordpress.org/plugin/chattrn-live-chat.1.0.4.zip)

 * [详情](https://cn.wordpress.org/plugins/chattrn-live-chat/#description)
 * [评价](https://cn.wordpress.org/plugins/chattrn-live-chat/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/chattrn-live-chat/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/chattrn-live-chat/#developers)

 [支持](https://wordpress.org/support/plugin/chattrn-live-chat/)

## 描述

Chattrn is an AI-powered customer support omnichannel platform designed to deliver
seamless customer support experience for WooCommerce and WordPress websites.

Whether you’re running a busy e-commerce store, SaaS company, healthcare provider,
or agency with multiple customers, AI Chatbot, Live Chat, Omnichannel Inbox, and
Customer Support Agent for WP environment.

Install the plugin in WordPress, log in to your account, and start handling customer
inquiries with no coding required.

#### Why Live Chat?

Deliver exceptional support experience and build customer relationships with live
support features:

 * Omnichannel support (Connect your knowledge base)
 * Live Chat with real-time visitor list & conversations
 * Real-time typing status of who’s typing
 * Unlimited messages & conversations
 * Smart contact messaging
 * Pre-made chat button
 * AI Agent
 * Smart Chat routing
 * AI Knowledge base
 * Customer Environment
 * Visitor Information with conversation history
 * Responded in minutes
 * Rich ecosystem chat widget
 * Serverless mobile cloud platform

#### Why Chattrn?

Deliver exceptional customer experiences with AI Agent. AI-powered live support 
platform:

 * AI Chatbot: powered by your knowledge base
 * Live Chat: real-time visitor conversations
 * Human agent & AI agent hybrid support
 * Unified inbox for all communications
 * Omnichannel messaging
 * No-code platform builder
 * AI Agent
 * Smart Chat routing
 * AI Knowledge base
 * Visitor Information with conversation history
 * Responsive chat widget
 * Rich ecosystem chat widget
 * Serverless mobile cloud platform

#### AI Knowledge Base

Educate AI chatbot with customer data:
 Train AI on custom documentation:

 * Website content
 * Documents & files
 * Documentation
 * FAQs
 * Upload files & intelligence AI

#### Live Chat

Provide real-time support to customers across your WordPress site:

 * Real-time chat
 * Typing indicators
 * Live tracking
 * Conversation history
 * Multiple agents
 * Real-time notification

#### Unified Inbox

Manage customer messages from multiple platforms in one place:
 Support multiple
channels:

 * Website Live Chat
 * Facebook Messenger
 * Instagram
 * WhatsApp

No more switching between multiple apps.

#### No-Code Agent Builder

Create customized conversational AI flows with drag-and-drop builder:

 * Drag-and-drop
 * FAQs
 * Escalation support
 * Qualification forms
 * Support form & more

#### Widget Customization

Match your brand identity:

 * Brand logo
 * Colors
 * Greeting message
 * Welcome message
 * Position
 * Language
 * Launcher Icon

#### Chat Routing

Automatically assign chats to available agents based on:

 * Department routing
 * Skill-based routing
 * Priority assignment
 * Round-robin routing
 * Intelligent auto-assignment

#### Customer Information

Learn more about customer experience:

 * Visitor Details
 * Previous conversations
 * Customer location
 * Custom metadata

## 屏幕截图

[⌊Omni inbox, faster responses, better outcomes.⌉⌊Omni inbox, faster responses, 
better outcomes.⌉[

Omni inbox, faster responses, better outcomes.

[⌊Automates customer replies with AI agent builder.⌉⌊Automates customer replies 
with AI agent builder.⌉[

Automates customer replies with AI agent builder.

[⌊AI agent for great customer experiences.⌉⌊AI agent for great customer experiences
.⌉[

AI agent for great customer experiences.

## 安装

 1. In your WordPress dashboard, go to Plugins  Add New.
 2. Search for “Chattrn”.
 3. Click Install Now, then Activate.
 4. Go to the Chattrn menu item in the sidebar and log in with your Chattrn account(
    email/password, or Google) to connect your site.

## 常见问题

### Do I need a Chattrn account?

Yes, you need a Chattrn account to use the plugin. Sign up at https://www.chattrn.
com if you don’t already have one.

### Is Chattrn free?

Yes, the plugin is free to download and use on your WordPress site, with options
for premium plans depending on your usage.

### Can I customize the chat widget?

Yes, Chattrn offers full branding, welcome messages, and colors to match your WordPress
site style.

### Does it support AI?

Yes, Chattrn has built-in AI support to respond using your knowledge base and auto
escalations.

### Can I manage multiple permissions?

Effortlessly, create agents for team members and set permissions at any time.

### Is it mobile compatible?

Yes. The widget and dashboard work seamlessly on desktop, tablet, and mobile devices.

## 评价

此插件暂无评价。

## 贡献者及开发者

「Chattrn – Live Chat and AI Agent Plugin for WP Websites」是开源软件。 以下人员
对此插件做出了贡献。

贡献者

 *   [ Chattrn ](https://profiles.wordpress.org/chattrn/)

[帮助将「Chattrn – Live Chat and AI Agent Plugin for WP Websites」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/chattrn-live-chat)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/chattrn-live-chat/)，
查看[SVN仓库](https://plugins.svn.wordpress.org/chattrn-live-chat/)，或通过[RSS](https://plugins.trac.wordpress.org/log/chattrn-live-chat/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/chattrn-live-chat/)。

## 更新日志

#### 1.0.4

 * Add “Continue with Google” as an alternative to email/password login when connecting
   your site.

#### 1.0.3

 * Move the plugin’s settings screen out of Settings into its own top-level admin
   menu item.

#### 1.0.2

 * Update plugin directory SVG icon vector graphics.

#### 1.0.1

 * Update plugin title, detailed features, FAQs, and asset graphics from design 
   specifications.

#### 1.0.0

 * Initial release: connect your Chattrn account, choose a project, and the widget
   installs automatically.

## 额外信息

 *  版本 **1.0.4**
 *  最后更新：**4 天前**
 *  活跃安装数量 **不到10**
 *  WordPress 版本 ** 6.4 或更高版本 **
 *  已测试的最高版本为 **7.0.4**
 *  PHP 版本 ** 8.0 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/chattrn-live-chat/)
 * 标签
 * [AI agent](https://cn.wordpress.org/plugins/tags/ai-agent/)[chatbot](https://cn.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://cn.wordpress.org/plugins/tags/customer-support/)[help desk](https://cn.wordpress.org/plugins/tags/help-desk/)
   [live chat](https://cn.wordpress.org/plugins/tags/live-chat/)
 *  [高级视图](https://cn.wordpress.org/plugins/chattrn-live-chat/advanced/)

## 评级

尚未提交反馈。

[您的评价](https://wordpress.org/support/plugin/chattrn-live-chat/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/chattrn-live-chat/reviews/)

## 贡献者

 *   [ Chattrn ](https://profiles.wordpress.org/chattrn/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/chattrn-live-chat/)