Comm100 Live Chat & Chatbot


Comm100 Live Chat & Chatbot for WordPress plugin is a customer engagement platform that connects you with your customers on live chat, audio & video chat, email, Facebook, mobile texting, WhatsApp, Twitter, and WeChat. It also includes a self-serve knowledge base for your agents and customers.
Comm100 also includes an award-winning chatbot so you can offer 24/7 customer service and convenient automation – no coding required! Decision-tree task bot and a keyword-based conversation chatbot engine are standard, and you can easily upgrade to a Natural Language Processing (NLP) chatbot. Interact conversationally with your customers and walk them through routine workflows including booking meetings, capturing sales leads, registering for events, and more – using our pre-built templates or building your own with our intuitive click-and-drag interface.

Check this video to see how Comm100 Live Chat will help you connect you and your customers:

With Comm100 Live Chat & Chatbot for WordPress plugin, you can connect with your customers on the following channels:

  • 在线聊天

  • 视频与音频聊天

  • Chatbot

  • 邮件

  • Facebook

  • 短信

  • Twitter

  • 微信

  • WhatsApp Business

  • 知识库

How does Comm100 Live Chat & Chatbot work?

Once the live chat plugin is installed, you can launch the Comm100 Live Chat agent console where you can see who’s currently on your website (locations, pages viewed, number of previous visits and chats, etc.). Your visitors can start a live chat by clicking on the live chat button. A notification will appear in the live chat agent console. Once you accept the chat, you can start talking to your visitors. You can also invite visitors to a chat yourself through the chat window.

Why Use Comm100 Live Chat & Chatbot?


Install Comm100 Live Chat & Chatbot for WordPress plugin in just a few clicks, and you’re ready to start live chat with your website visitors. Comm100 Live Chat & Chatbot WordPress plugin works well with any WordPress theme or WordPress template without any modifications. You can also build a chatbot to automate your customer service 24/7 with our intuitive, drag-and-drop interface, no coding required!


Live visitor monitor & tracking, intelligent live chat invitation, pre-chat forms, comprehensive live chat reports, customer rating and more are included with Comm100 Live Chat & Chatbot for WordPress plugin.


您可以自定义您的聊天组件中的logo, 配色方案,CSS等,以确保品牌一致性并匹配您网站的外观。



Automate Answers and Routine Tasks with a Chatbot

No-coding required, with our intuitive click-and-drag interface, Comm100’s world-class, award-winning Chatbot can be fully integrated with our entire platform and deployable on any channel easily. Expand your service to 24/7 and automate FAQs so that your customers can get answers quickly, anytime they want. The chatbot can also detect customer intent and escalate when the conversation is high-value or complex so that your agents always get involved when a human touch is needed. The Comm100 keyword chatbot works on live chat, social, and messaging channels.


Comm100知识库与我们的在线聊天系统无缝集成,以提供最佳的自助服务和客服引导的体验。 您可以配置您为访客自助服务使用知识库,使访客在聊天之前可以在聊天窗口直接搜索知识库文章,这是一种快速有效的问题解决工具。 聊天开始后,您的客服也可以在客服工作台通过知识库在几秒钟内搜索到他们所需的信息。

WordPress 在线聊天网页版、桌面客户端以及手机客户端

Your agents can use Comm100 Live Chat via web, desktop, and mobile app so they can connect with your customers from work, at home, or on the go. Visitors can access live chat from mobile devices, with the live chat button and window automatically adjusting for full mobile compatibility.


Comm100遵循最高的安全标准,包括SOC 2 Type II和ISO 27001认证,PCI DSS和HIPAA合规性,以及信用卡屏蔽,安全表单,TLS加密等诸多安全措施以保护访客的隐私并确保数据安全。


  • 统一管理所有渠道的客户咨询
  • 通过视频或音频与客户随时沟通
  • 主动邀请网站访客进行聊天
  • 通过知识库提供便捷自助服务
  • 统一的客服工作台,多样的客户信息阅览
  • 统一管理所有渠道的客户咨询
  • 完全可自定义的界面配置以更好地匹配您的品牌
  • 跟踪转化与提升销量
  • 网页版,桌面客户端和手机应用


Adding Comm100 Live Chat & Chatbot to your WordPress website is really easy. Simply follow these steps:

  1. 请以管理员身份登录到WordPress后台,在左侧导航菜单中找到插件设置项,点击添加新插件

  2. 通过从右上角的搜索框中搜索Comm100或上传您从Comm100 plugin on WordPress.org下载的 .zip文件,进行插件安装激活,激活后,您将被重定向到帐户设置界面。

  3. We will sign you up to Comm100 Omnichannel Business free trial and connect your account to activate live chat if you are new to Comm100. You will be prompted to connect your Comm100 Live Chat Account to activate live chat if you already have a Comm100 account.

  4. Click on ‘Get Online & Chat’ to start a live chat with your website/blog visitors.

You can refer to this knowledge base article for step-by-step instructions, or visit us at and start a live chat with us!


Can I try the Comm100 software before buying it?

Yes, we offer a free 15-day trial. Click here to get started!

Does your pricing include support?

Yes! Support, software updates, backup, and maintenance are all included in your subscription.




如有其它疑问,请随时访问我们的官网 并通过在线聊天联系我们!


I have been a customer of Comm100's for a few years and this plugin makes getting the chat feature added to my site very simple. You do need a Comm100 account to use this plugin, but they give a two week free trial for new customers. I highly recommend you check them out if you need a good, reliable website live chat and/or contact form.
Has all the features I need. The UI is quite cool and easy to use. A truly helpful plugin.
Easy to set up. After installing the plugin, I just followed the steps and in minutes, a live chat button appeared on my blog. Still playing with it...


“Comm100 Live Chat & Chatbot” 是开源软件。 以下人员对此插件做出了贡献。




  • Improved User Experience of Account Setup
  • Users may opt-in to sign up for Comm100 Free plan or log in to connect their existing Comm100 account
  • Updated connected Account Setup section


  • 更新了插件版本以支持2.7


  • 修复了一个小错误


  • 提升了账号设置部分的用户体验
  • 如果您之前没有Comm100账号,我们会自动将您的WordPress账号注册Comm100账号并激或您网站上的在线聊天功能。


  • 提升了用户账号设置的体验
  • 允许用户通过组件添加静态聊天按钮。


  • 根据WordPress规则,将帐户注册过程移出WordPress。
  • 将聊天按钮更改为浮动按钮,无需添加其余组件。


  • 大大改善了用户体验
  • 添加了 “登录上线并开始聊天”菜单


  • 修复了一个主要错误
  • 添加了常见问题