该插件尚未通过WordPress的最新3个主要版本进行测试。 当与较新版本的WordPress一起使用时,可能不再受到维护或支持,并且可能会存在兼容性问题。

Excitel – Click to call

描述

Excitel offers voice communication, which will help you to answer user’s questions in time. As a result, this will increase sales and customer loyalty.
The user does not need installation of additional applications every time, adding contacts, going for the phone and dialing long numbers. The user may just click “Call” button and find out all the necessary information.

Features:

  • Setting of the working hours. Adjust the time for receiving calls, and at the rest of the time users will be able to record voice messages and send them to you.
  • Several lines for simultaneous calls. Enables customers to resolve all issues in a few minutes without waiting for their turn to talk to the operator.
  • Call Forwarding. Allows you to forward the call to another operator or manager.
  • Statistics of the calls. History on each call is available. The system stores the time and duration of the call, additional information about customer (location, IP and etc), record of the conversation.
  • Call Recording. An indispensable functional for analysis of customer feedback, control and development of professional skills of operators.
  • Export of calls data into MS Excel. If necessary, you can export the data of calls to Microsoft Excel and produce a comprehensive analysis.
  • Custom design for online call button. The service allows you to create an individual button’s appearance according to the site design and corporate style.
  • Cross-platform. The call from the site works on various operating systems (Windows, MacOS, Linux) in the most popular browsers: Chrome 35+, Mozilla Firefox 24+ and Opera 18+. Excitel uses browser technologies (WebRTC and Flash) during the call.
  • Additional information about customer. If user registered on your site, then you can send this information via Excitel API. This information will be available for your operators (during the call).
  • Send form to customer. You can send the form to customer during the call.
  • Chat. You can chat with customer during the call.

This plugin is designed to simplify the process of adding online call buttons to the website. You can register and try the functionality of the service with Free plan. For more information send the message to support

屏幕截图

  • Please enter your email and password from excitel.net to select the appropriate buttons
  • Select the button that you want to add to your site
  • You can delete button from the site.
  • Enjoy. You can see Call button on you site.
  • User can hover over the button and press Call button.

安装

From your WordPress dashboard

  1. Visit Plugins > Add New
  2. Search for Excitel - Click to call
  3. Activate Excitel - Click to call from your Plugins page. (You will be greeted with a Welcome page.)
  4. Specify your Excitel email/password or create new Excitel account on a Welcome page.
  5. In Site section you can see the list of buttons, that you can add to your site. Just click on Add button and you’ll add this button on your site.
  6. Open your site and check the result.
    If you have any problems – try to contact with support

评价

2016年10月2日
It is a good free service/plugin, but you can only use in English or Russian. It would be great if you could add your own Voice Mail message and personalize the window for the final user in your own language. There are also things in the user panel only available in Russian. I don't know how to put a form before the call.
2016年9月9日
It is convenient to receive calls with the help of this plugin. If operator is offline and answering machine is activated you may listen to voice mails. You may review calls stats. It is the best choose for online store.
2016年9月8日
Good plugin. I changed text on the button, chose button design appropriate to the website design, activated answering machine in settings and receive voice mails when operator is offline. I like that. Thanks!
2016年9月8日
It is very convenient plugin to use. You may change color, shape and position of the button and also edit text on the button. There is an opportunity to add welcome message in working hours, to activate answering machine and to receive voice mails in off hours. I like it!
阅读所有4条评价

贡献者及开发者

“Excitel – Click to call” 是开源软件。 以下人员对此插件做出了贡献。

贡献者

“Excitel – Click to call”插件已被翻译至3种本地话语言。 感谢所有译者为本插件所做的贡献。

将“Excitel – Click to call”翻译成您的语言。

对开发感兴趣吗?

您可以浏览代码,查看SVN仓库,或通过RSS订阅开发日志

更新日志

1.0

First release

1.1

Changed description and texts on the page of the plugin

1.2

Changed JS code for rendering the ‘Call’ button

1.3

Changed API, UI, added translations and etc

1.4

Fixed bug for php >= 7.0.0, added translations and etc

1.5

Fixed bug for php >= 7.1