Title: FloatyFAQ
Author: Mario Merola
Published: <strong>2026 年 2 月 10 日</strong>
Last modified: 2026 年 2 月 10 日

---

搜索插件

![](https://ps.w.org/floatyfaq/assets/banner-772x250.png?rev=3460024)

![](https://ps.w.org/floatyfaq/assets/icon-256x256.png?rev=3460015)

# FloatyFAQ

 作者：[Mario Merola](https://profiles.wordpress.org/monant/)

[下载](https://downloads.wordpress.org/plugin/floatyfaq.2.0.3.zip)

 * [详情](https://cn.wordpress.org/plugins/floatyfaq/#description)
 * [评价](https://cn.wordpress.org/plugins/floatyfaq/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/floatyfaq/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/floatyfaq/#developers)

 [支持](https://wordpress.org/support/plugin/floatyfaq/)

## 描述

FloatyFAQ is a comprehensive FAQ management system for WordPress that provides an
elegant, user-friendly interface for your customers to find answers quickly.

#### Key Features

 * **Floating Balloon Widget** – Customizable floating button accessible from any
   page
 * **Category System** – Organize FAQs into logical categories
 * **Advanced Search** – Fuzzy search with typo tolerance across all FAQs
 * **Interactive Analytics** – Visual charts showing views, category distribution,
   and hourly patterns
 * **Rating System** – Users can rate FAQs as helpful or not helpful
 * **Multilingual Support** – Automatic language detection and translations
 * **Scheduled FAQs** – Show FAQs only during specific time periods (seasonal content)
 * **Smart Caching** – Improved performance with intelligent caching system
 * **Statistics Dashboard** – Track views, ratings, and user interactions
 * **Drag & Drop Ordering** – Easy reordering of categories and FAQs
 * **URL Redirects** – Option to redirect to external pages instead of showing answers
 * **Mobile Responsive** – Fully responsive design
 * **White Label Ready** – Customizable branding for agencies

#### Perfect For

 * Customer support teams
 * Documentation sites
 * Help centers
 * Knowledge bases
 * Product information

## 安装

 1. Upload the plugin files to `/wp-content/plugins/floatyfaq`
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Go to FloatyFAQ in the admin menu to configure
 4. Add categories and FAQs
 5. Customize the appearance in Settings

## 常见问题

### Does this plugin require any external libraries?

No, FloatyFAQ uses pure vanilla JavaScript and CSS with no external dependencies.

### Can I customize the balloon appearance?

Yes, you can customize the position, size, and color from the Settings page.

### Is it mobile friendly?

Yes, FloatyFAQ is fully responsive and works perfectly on all devices.

## 评价

此插件暂无评价。

## 贡献者及开发者

「FloatyFAQ」是开源软件。 以下人员对此插件做出了贡献。

贡献者

 *   [ Mario Merola ](https://profiles.wordpress.org/monant/)
 *   [ mariomerola ](https://profiles.wordpress.org/mariomerola/)

[帮助将「FloatyFAQ」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/floatyfaq)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/floatyfaq/)，查看[SVN仓库](https://plugins.svn.wordpress.org/floatyfaq/)，
或通过[RSS](https://plugins.trac.wordpress.org/log/floatyfaq/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/floatyfaq/)。

## 更新日志

#### 2.0.0

 * NEW: Advanced analytics with interactive charts (views over time, category distribution,
   hourly distribution)
 * NEW: FAQ rating system with thumbs up/down feedback
 * NEW: Multilingual support with automatic language detection
 * NEW: Scheduled/seasonal FAQs with start and end dates
 * NEW: Intelligent caching system for improved performance
 * NEW: Fuzzy search with typo tolerance
 * NEW: White label support for custom branding
 * NEW: Multi-site network support
 * IMPROVED: Analytics page with top rated and worst rated FAQs
 * IMPROVED: Better performance with query optimization

#### 1.0.0

 * Initial release
 * Category management
 * FAQ management with rich text editor
 * Drag & drop ordering
 * Search functionality
 * Statistics tracking
 * Customizable balloon widget

## 额外信息

 *  版本 **2.0.3**
 *  最后更新：**3 月前**
 *  活跃安装数量 **不到10**
 *  WordPress 版本 ** 5.0 或更高版本 **
 *  已测试的最高版本为 **6.9.4**
 *  PHP 版本 ** 7.2 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/floatyfaq/)
 * 标签
 * [customer service](https://cn.wordpress.org/plugins/tags/customer-service/)[faq](https://cn.wordpress.org/plugins/tags/faq/)
   [help](https://cn.wordpress.org/plugins/tags/help/)[knowledge base](https://cn.wordpress.org/plugins/tags/knowledge-base/)
   [support](https://cn.wordpress.org/plugins/tags/support/)
 *  [高级视图](https://cn.wordpress.org/plugins/floatyfaq/advanced/)

## 评级

尚未提交反馈。

[Your review](https://wordpress.org/support/plugin/floatyfaq/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/floatyfaq/reviews/)

## 贡献者

 *   [ Mario Merola ](https://profiles.wordpress.org/monant/)
 *   [ mariomerola ](https://profiles.wordpress.org/mariomerola/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/floatyfaq/)