该插件尚未通过WordPress的最新3个主要版本进行测试。 当与较新版本的WordPress一起使用时,可能不再受到维护或支持,并且可能会存在兼容性问题。

Help Desk WP

描述

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below. First off you need to create a new page as your support portal page and then there is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another thing you should do is set your page as the support portal page in Help Desk WP settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of the page open up the settings and then in the Portal Page tab you can select your page and save it.

Your support system is ready now. Your customers can open that page and submit their tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer them.

Watch the following video for more information.

Features

  • Unlimited Agents
  • Sorting And Filtering
  • Custom Category
  • Custom Type
  • Custom Priority
  • Custom Status
  • Email Notification
  • Customers Dashboard
  • Documentations

屏幕截图

安装

  • Upload plugin files to your plugins folder, or install using WordPress built-in Add New Plugin installer
  • Activate the plugin

评价

此插件暂无评价。

贡献者及开发者

「Help Desk WP」是开源软件。 以下人员对此插件做出了贡献。

贡献者

帮助将「Help Desk WP」翻译成简体中文。

对开发感兴趣吗?

您可以浏览代码,查看SVN仓库,或通过RSS订阅开发日志