Title: Intercom Author: Intercom Published: 2013 年 4 月 27 日 Last modified: 2025 年 4 月 16 日 --- 搜索插件 ![](https://ps.w.org/intercom/assets/banner-772x250.png?rev=1271221) ![](https://ps.w.org/intercom/assets/icon-256x256.png?rev=1271236) # Intercom 作者：[Intercom](https://profiles.wordpress.org/bobintercom/) [下载](https://downloads.wordpress.org/plugin/intercom.3.0.2.zip) * [详情](https://cn.wordpress.org/plugins/intercom/#description) * [评价](https://cn.wordpress.org/plugins/intercom/#reviews) * [安装](https://cn.wordpress.org/plugins/intercom/#installation) * [开发进展](https://cn.wordpress.org/plugins/intercom/#developers) [支持](https://wordpress.org/support/plugin/intercom/) ## 描述 [Intercom](https://www.intercom.com/) is a next-generation customer communications platform that combines powerful live chat, proactive messaging, and advanced AI solutions — like our Fin AI chatbot — to help businesses instantly connect with customers. By installing the Intercom WordPress plugin, you can seamlessly add the Messenger to your site, track both logged-in users and visitors, and engage them right away. With Intercom’s industry-leading AI at your fingertips, you’ll deliver fast, personalized support and drive growth more effectively than ever before. ## 安装 Installing Intercom on your WordPress site takes just a few minutes. You can find full instructions on signing up and installing Intercom using the WordPress plugin [here](https://www.intercom.com/help/en/articles/173-install-intercom-on-your-wordpress-site). If you’re already an Intercom customer, you can also find instructions in the in- app [setup guide](https://app.intercom.com/a/apps/_/platform/guide) or [app store](https://app.intercom.com/a/apps/_/appstore?app_package_code=wordpress&search=wordpress). The first thing you’ll need to do is install and activate the plugin – you must be using WordPress v4.9.0 or higher and have the ability to install plugins in order to use this method. Note: This plugin injects a Javascript snippet on your website frontend containing dynamic user data. Some caching solutions will cache entire pages and should not be used with this plugin. Doing so may cause conversations to be delivered to the wrong user. ## 评价 ![](https://secure.gravatar.com/avatar/89d6fde38b8885baa8bd83b3e82abcff3776e9a12d8d220e59d1279c5776c3b2? s=60&d=retro&r=g) ### 󠀁[Just came here to say that this works just fine and is not broken.](https://wordpress.org/support/topic/just-came-here-to-say-that-this-works-just-fine-and-is-not-broken/)󠁿 [ajwurtz](https://profiles.wordpress.org/ajwurtz/) 2021 年 10 月 18 日 Just came here to say that this plugin definitely DOES work, not sure what all the negative reviews are about. Its literally a one-click integration. ![](https://secure.gravatar.com/avatar/fe2761ce8f24238da26e03a98508ec65a8667023feadab95b44c7fcd02a617f4? s=60&d=retro&r=g) ### 󠀁[Doesn’t work](https://wordpress.org/support/topic/doesnt-work-2640/)󠁿 [evkanas](https://profiles.wordpress.org/evkanas/) 2021 年 3 月 23 日 Doesn’t work ![](https://secure.gravatar.com/avatar/4d5a0e849c66f8b9e05042460ccc49d8f5db8f72e1a72ae2ba087ae24ca04e77? s=60&d=retro&r=g) ### 󠀁[Great product with matching plugin.](https://wordpress.org/support/topic/great-product-with-matching-plugin/)󠁿 [peterarends](https://profiles.wordpress.org/peterarends/) 2018 年 10 月 27 日 Got it working in under two minutes, does what it should do. ![](https://secure.gravatar.com/avatar/73a67095c6e7f0179f03f4d93f144b3734543ae63215b0806e71484f39878b58? s=60&d=retro&r=g) ### 󠀁[Terrible. Wasting my time!](https://wordpress.org/support/topic/terrible-wasting-my-time/)󠁿 [Cameron Roe](https://profiles.wordpress.org/cjroe/) 2018 年 8 月 1 日 1 回复 This plugin is literally broken and it’s wasting my time and my client’s time. End all the plugins! ![](https://secure.gravatar.com/avatar/6ee9630e36ef154a67b8d2b6e82011f5ad8157a30902a40c81fbf75f1ffc23cf? s=60&d=retro&r=g) ### 󠀁[Worked smoothly at two sites](https://wordpress.org/support/topic/worked-smoothly-at-two-sites/)󠁿 [CK MacLeod](https://profiles.wordpress.org/ck-macleod/) 2018 年 3 月 25 日 I’ve installed Intercom at two sites now using this plugin, and have found it to work quite smoothly, though customizing the “launcher” beyond shape and color requires working with the javascript API, which is not currently facilitated by the plugin. ![](https://secure.gravatar.com/avatar/8839f08bdc27c3b5a44b9f240255d8e8e819e66647e76c7d9c44cbc7457498d3? s=60&d=retro&r=g) ### 󠀁[very very nice](https://wordpress.org/support/topic/very-very-nice-17/)󠁿 [tahamirzaiee](https://profiles.wordpress.org/tahamirzaiee/) 2017 年 10 月 9 日 1 回复 very nice and beautiful interface [ 阅读所有12条评价 ](https://wordpress.org/support/plugin/intercom/reviews/) ## 贡献者及开发者 「Intercom」是开源软件。 以下人员对此插件做出了贡献。 贡献者 * [ Intercom ](https://profiles.wordpress.org/bobintercom/) * [ jacopointercom ](https://profiles.wordpress.org/jacopointercom/) [帮助将「Intercom」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/intercom) ### 对开发感兴趣吗? 您可以[浏览代码](https://plugins.trac.wordpress.org/browser/intercom/)，查看[SVN仓库](https://plugins.svn.wordpress.org/intercom/)， 或通过[RSS](https://plugins.trac.wordpress.org/log/intercom/?limit=100&mode=stop_on_copy&format=rss) 订阅[开发日志](https://plugins.trac.wordpress.org/log/intercom/)。 ## 更新日志 #### 3.0.2 https://github.com/intercom/intercom-wordpress/pull/131 * Updated version attribute to avoid it getting sent in the user data. #### 3.0.1 https://github.com/intercom/intercom-wordpress/pull/130 * Added version tracking to help Intercom provide better support by identifying which plugin version is in use. https://github.com/intercom/intercom-wordpress/pull/88 * Loads Intercom messenger last to ensure JQuery is present. #### 3.0.0 https://github.com/intercom/intercom-wordpress/pull/127 * Replaced user_hash with intercom_user_jwt https://www.intercom.com/help/en/articles/10589769-authenticating- users-in-the-messenger-with-json-web-tokens-jwts. * Updated readme to follow guidelines.* Added missing tests. ## 额外信息 * 版本 **3.0.2** * 最后更新：**12 月前** * 活跃安装数量 **6,000+** * WordPress 版本 ** 4.7.0 或更高版本 ** * 已测试的最高版本为 **6.7.5** * PHP 版本 ** 7.2 或更高版本 ** * 语言 * [English (US)](https://wordpress.org/plugins/intercom/) * 标签 * [AI](https://cn.wordpress.org/plugins/tags/ai/)[chat](https://cn.wordpress.org/plugins/tags/chat/) [customer](https://cn.wordpress.org/plugins/tags/customer/)[Intercom](https://cn.wordpress.org/plugins/tags/intercom/) * [高级视图](https://cn.wordpress.org/plugins/intercom/advanced/) ## 评级 3.4 星（最高 5 星）。 * [ 6 条 5 星评价 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=5) * [ 0 条 4 星评价 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=4) * [ 1 条 3 星评价 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=3) * [ 0 条 2 星评价 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=2) * [ 4 条 1 星评价 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/intercom/reviews/#new-post) [查看全部评论](https://wordpress.org/support/plugin/intercom/reviews/) ## 贡献者 * [ Intercom ](https://profiles.wordpress.org/bobintercom/) * [ jacopointercom ](https://profiles.wordpress.org/jacopointercom/) ## 支持 有话要说吗？是否需要帮助？ [查看支持论坛](https://wordpress.org/support/plugin/intercom/)