描述
此插件已于 2025 年 4 月 3 日 关闭，无法下载。 原因：安全问题。
区块
该插件提供了 6 个区块.
- KBS Login
- KBS Register
- KBS Search
- KBS Profile Editor
- KBS Tickets
- KBS Submit
评价
2023 年 9 月 28 日
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
2023 年 8 月 22 日
1 回复
Very well thought out and easy to use. Haven’t had a single tech issue with it, and I love how flexible it is. Great work!
2022 年 12 月 29 日
1 回复
KB Support is the best WordPress plugin for support systems
2021 年 8 月 18 日
1 回复
Very easy and useful backend organization and tracking of tickets. The seamless option to create a KB article after closing a ticket is a nice plus!
2021 年 5 月 27 日
2 回复
Plugin good at first glance.
The main problem I have is that it isn’t perfect for membership site, hopefully they can fix this.
If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn’t link this “KB-Support customer” to WP user, instead creates a new “customer” in KB Support.
This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website.
I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn’t link to the WP user.
2021 年 2 月 3 日
1 回复
We’ve set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.
Such an easy plugin to use.
贡献者及开发者
「KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin」是开源软件。 以下人员对此插件做出了贡献。
贡献者
