Title: OneDesk
Author: onedesk
Published: <strong>2019 年 5 月 21 日</strong>
Last modified: 2024 年 8 月 23 日

---

搜索插件

![](https://ps.w.org/onedesk/assets/banner-772x250.png?rev=2092503)

**该插件尚未通过WordPress的最新3个主要版本进行测试**。 当与较新版本的WordPress一起
使用时，可能不再受到维护或支持，并且可能会存在兼容性问题。

![](https://ps.w.org/onedesk/assets/icon-128x128.png?rev=2092503)

# OneDesk

 作者：[onedesk](https://profiles.wordpress.org/onedesk/)

[下载](https://downloads.wordpress.org/plugin/onedesk.zip)

 * [详情](https://cn.wordpress.org/plugins/onedesk/#description)
 * [评价](https://cn.wordpress.org/plugins/onedesk/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/onedesk/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/onedesk/#developers)

 [支持](https://wordpress.org/support/plugin/onedesk/)

## 描述

OneDesk provides your business with three customer-facing apps that you can put 
on your website to start interacting with your customers and website visitors. This
process is now made even simpler with the creation of this plugin. Simply follow
the installation steps and provide your customers with quick access to the OneDesk
widget that houses the following features:

1 – The _Messenger_ tab application allows you to chat with your customers in real
time. These chats can then be captured as tickets.

2 – The _Portal_ tab provides an interface for your customers to track their tickets
with you. Once here, they can update themselves on the status, as well as engage
with the agents responsible for their ticket.

3 – The _New_ tab provides a form for your customer to submit new tickets.

Through this plugin, access to your OneDesk customer apps can now be incorporated
into your website in just a couple of clicks!

For more information about these applications, please visit https://www.onedesk.
com/videos-using-onedesk/customer-apps/.

## 屏幕截图

[⌊Admin settings page to customize the OneDesk widget.⌉⌊Admin settings page to customize
the OneDesk widget.⌉[

Admin settings page to customize the OneDesk widget.

[⌊Closed OneDesk widget⌉⌊Closed OneDesk widget⌉[

Closed OneDesk widget

[⌊Minimally expanded OneDesk widget⌉⌊Minimally expanded OneDesk widget⌉[

Minimally expanded OneDesk widget

[⌊Maximally expanded OneDesk widget⌉⌊Maximally expanded OneDesk widget⌉[

Maximally expanded OneDesk widget

## 安装

 1. Install the OneDesk plugin
 2. Activate the OneDesk plugin and click on the adjacent “Settings” link
 3. Once in the OneDesk Plugin settings page, fill in your URI in the required field
    and optionally customize any or all additional widget settings
 4. Navigate to ”Widgets” through the ”Appearance” tab on the left and add the OneDesk
    Widget to your website’s footer

## 常见问题

Why does the widget display “Incorrect URL” when I try to open it?
 Navigate to 
the OneDesk Plugin settings page and ensure that the URI is entered correctly.

Where do I find my URI?
 There are multiple ways to find your URI. The simplest 
way is to login to your OneDesk account, navigate to “Administrator Settings” (the
gear icon) and click on ”Tickets” under the ”Applications” tab and your URI is found
between the @ and the first period. (ex: for tickets@_acme_.onedesk.com URI=acme)

## 评价

此插件暂无评价。

## 贡献者及开发者

「OneDesk」是开源软件。 以下人员对此插件做出了贡献。

贡献者

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

[帮助将「OneDesk」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/onedesk)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/onedesk/)，查看[SVN仓库](https://plugins.svn.wordpress.org/onedesk/)，
或通过[RSS](https://plugins.trac.wordpress.org/log/onedesk/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/onedesk/)。

## 更新日志

v0.1.0
 * Initial Release.

## 额外信息

 *  版本 **0.1.0**
 *  最后更新：**2 年前**
 *  活跃安装数量 **10+**
 *  WordPress 版本 ** 5.2 或更高版本 **
 *  已测试的最高版本为 **6.6.10**
 *  PHP 版本 ** 5.5.36 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/onedesk/)
 * 标签
 * [accessibility](https://cn.wordpress.org/plugins/tags/accessibility/)[business](https://cn.wordpress.org/plugins/tags/business/)
   [customer](https://cn.wordpress.org/plugins/tags/customer/)[productivity](https://cn.wordpress.org/plugins/tags/productivity/)
   [project management](https://cn.wordpress.org/plugins/tags/project-management/)
 *  [高级视图](https://cn.wordpress.org/plugins/onedesk/advanced/)

## 评级

尚未提交反馈。

[您的评价](https://wordpress.org/support/plugin/onedesk/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/onedesk/reviews/)

## 贡献者

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/onedesk/)