Title: Ruby Relay
Author: rubyrelay
Published: <strong>2026 年 4 月 22 日</strong>
Last modified: 2026 年 4 月 22 日

---

搜索插件

![](https://ps.w.org/ruby-relay/assets/banner-772x250.png?rev=3513118)

![](https://ps.w.org/ruby-relay/assets/icon-256x256.png?rev=3513118)

# Ruby Relay

 作者：[rubyrelay](https://profiles.wordpress.org/rubyrelay/)

[下载](https://downloads.wordpress.org/plugin/ruby-relay.1.2.0.zip)

 * [详情](https://cn.wordpress.org/plugins/ruby-relay/#description)
 * [评价](https://cn.wordpress.org/plugins/ruby-relay/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/ruby-relay/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/ruby-relay/#developers)

 [支持](https://wordpress.org/support/plugin/ruby-relay/)

## 描述

Ruby Relay is a hosted live chat service. This plugin loads the Ruby Relay chat 
widget on every public page of your site, including WooCommerce shop, cart, checkout,
and product pages. Configure everything from a standard WordPress settings page 
and the widget appears immediately.

**Features**

 * Zero-code install, configure everything from Settings > Ruby Relay
 * WooCommerce compatible with no extra setup
 * Async widget load so page render is never blocked
 * Nine built-in theme presets, plus per-color overrides for user messages, chat
   background, text, and header
 * Four corner positions
 * Optional custom link inside the chat window
 * Show or hide sender names, open the chat automatically on page load
 * No tracking scripts or analytics beyond the Ruby Relay session needed to deliver
   chat

**How the widget works**

The plugin loads `https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js`
from Ruby Relay’s CDN and calls `RubyRelayWidget.init()` with the values you save
in Settings > Ruby Relay. No data is sent to Ruby Relay until a site visitor opens
the chat bubble and sends a message.

### External services

This plugin loads a JavaScript bundle from Ruby Relay’s CDN and opens a WebSocket
connection to Ruby Relay’s chat infrastructure when a visitor interacts with the
chat widget.

 * Widget bundle: [https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js](https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js)
 * Chat API: [https://api.rubyrelay.com](https://api.rubyrelay.com)
 * Chat WebSocket: `wss://msg.rubyrelay.com`

**Personal data sent to Ruby Relay**

 * Chat messages that site visitors send through the widget, and the page URL where
   the conversation started.
 * When the “Share logged-in user info” setting is enabled (off by default; admins
   must opt in from Settings > Ruby Relay) and a WordPress user is logged in, the
   plugin also sends the visitor’s WordPress user ID and email address to Ruby Relay
   so your support team has context on who is chatting. Nothing is sent for guest
   visitors, and nothing is sent at all until an admin enables the setting.

Ruby Relay’s terms of service: [https://rubyrelay.com/terms](https://rubyrelay.com/terms)

Ruby Relay’s privacy policy: [https://rubyrelay.com/privacy](https://rubyrelay.com/privacy)

## 屏幕截图

 * [[
 * The Ruby Relay chat widget rendered on the front-end of a site, with the chat
   panel open and ready for a visitor to start a conversation.

## 安装

 1. Upload the `ruby-relay` folder to the `/wp-content/plugins/` directory, or install
    via the Plugins screen in WordPress.
 2. Activate the plugin through the Plugins screen.
 3. Go to Settings > Ruby Relay and paste your API key.
 4. (Optional) Customize position, theme, header title, and welcome message.
 5. Visit your site to confirm the chat bubble appears.

## 常见问题

### Do I need a Ruby Relay account?

Yes. Sign up at [https://rubyrelay.com](https://rubyrelay.com) and copy your API
key from the dashboard.

### Does this work with WooCommerce?

Yes. The widget loads on every public page including WooCommerce shop, cart, checkout,
and product pages with no additional configuration.

### Does it slow down my site?

The widget script is loaded asynchronously and weighs about 500 KB. It does not 
block page render or first paint.

### Can I hide the widget on specific pages?

Not through this plugin’s settings yet. If you need conditional loading, use the`
wp_enqueue_scripts` filter to dequeue `ruby-relay-widget` on specific templates.

## 评价

此插件暂无评价。

## 贡献者及开发者

「Ruby Relay」是开源软件。 以下人员对此插件做出了贡献。

贡献者

 *   [ rubyrelay ](https://profiles.wordpress.org/rubyrelay/)

[帮助将「Ruby Relay」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/ruby-relay)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/ruby-relay/)，查看[SVN仓库](https://plugins.svn.wordpress.org/ruby-relay/)，
或通过[RSS](https://plugins.trac.wordpress.org/log/ruby-relay/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/ruby-relay/)。

## 更新日志

#### 1.2.0

 * Added “Share logged-in user info” setting. Off by default; when an admin opts
   in from Settings > Ruby Relay, the plugin passes the current WordPress user’s
   ID and email address to Ruby Relay so support agents know who is chatting. Nothing
   is sent for guest visitors.

#### 1.1.0

 * Added eight new settings: show sender names, open on page load, custom link text,
   custom link URL, user message color, chat background color, text color, header
   color.

#### 1.0.0

 * Initial release.

## 额外信息

 *  版本 **1.2.0**
 *  最后更新：**1 月前**
 *  活跃安装数量 **不到10**
 *  WordPress 版本 ** 5.8 或更高版本 **
 *  已测试的最高版本为 **6.9.4**
 *  PHP 版本 ** 7.4 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/ruby-relay/)
 * 标签
 * [chat](https://cn.wordpress.org/plugins/tags/chat/)[chat widget](https://cn.wordpress.org/plugins/tags/chat-widget/)
   [customer support](https://cn.wordpress.org/plugins/tags/customer-support/)[live chat](https://cn.wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://cn.wordpress.org/plugins/tags/woocommerce/)
 *  [高级视图](https://cn.wordpress.org/plugins/ruby-relay/advanced/)

## 评级

尚未提交反馈。

[Your review](https://wordpress.org/support/plugin/ruby-relay/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/ruby-relay/reviews/)

## 贡献者

 *   [ rubyrelay ](https://profiles.wordpress.org/rubyrelay/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/ruby-relay/)