Title: WindCodex ReturnDesk &#8211; Return for WooCommerce
Author: WindCodex
Published: <strong>2026 年 4 月 20 日</strong>
Last modified: 2026 年 4 月 20 日

---

搜索插件

![](https://ps.w.org/windcodex-returndesk/assets/banner-772x250.png?rev=3510415)

![](https://ps.w.org/windcodex-returndesk/assets/icon-256x256.png?rev=3510415)

# WindCodex ReturnDesk – Return for WooCommerce

 作者：[WindCodex](https://profiles.wordpress.org/windcodex/)

[下载](https://downloads.wordpress.org/plugin/windcodex-returndesk.1.0.0.zip)

 * [详情](https://cn.wordpress.org/plugins/windcodex-returndesk/#description)
 * [评价](https://cn.wordpress.org/plugins/windcodex-returndesk/#reviews)
 *  [安装](https://cn.wordpress.org/plugins/windcodex-returndesk/#installation)
 * [开发进展](https://cn.wordpress.org/plugins/windcodex-returndesk/#developers)

 [支持](https://wordpress.org/support/plugin/windcodex-returndesk/)

## 描述

**Return for WooCommerce** helps you run a clear, customer-friendly return process
directly inside WooCommerce.

Customers can submit return requests from **My Account -> Order details**, while
store admins review and manage requests from the WooCommerce admin area.

No external SaaS required. No complex setup. Configure your return window, eligibility
rules, and policy text, then go live.

**Built for WooCommerce stores that want fewer support tickets, faster return handling,
and a cleaner post-purchase experience.**

#### Why store owners choose ReturnDesk

 * **Reduce support overhead** – Let customers submit return requests themselves
   instead of contacting support first.
 * **Enforce clear return policy rules** – Control which orders qualify, for how
   long, and whether sale items are eligible.
 * **Improve customer trust** – Show return policy and return address directly in
   the request flow.
 * **Keep operations organized** – Review, approve, reject, and manage requests 
   in one admin workflow.
 * **Improve communication** – Use built-in email notifications for both admin and
   customer updates.

#### Key Features

 * **Self-service return portal** – Return button and request page in My Account
   order view.
 * **Eligibility controls** – Configure return window days and allowed order statuses.
 * **Sale item policy control** – Choose whether sale items are return-eligible.
 * **Policy + address content** – Display return instructions and shipping return
   address in customer flow.
 * **Admin request management** – Manage requests from WooCommerce admin with status
   actions.
 * **Email notifications** – Notify store admin and customers about new requests
   and updates.
 * **Template/test support** – Configure email templates and send test emails.
 * **Translation ready** – POT file included for localization.

#### Settings Included In Free Version

 * **Common settings** – Allowed order statuses, terms & conditions page.
 * **Return address settings** – Address line 1/2, city, state, country, postcode/
   ZIP, phone.
 * **Return rules settings** – Enable/disable returns, return window (days), allow/
   block sale-item returns.
 * **Return form settings** – Return guidelines and return reasons list.
 * **Customer message setting** – Success message after request submission.
 * **Email settings** – Admin notification email, enable/disable email groups, editable
   subject/heading/content/items title/additional content for templates: New request(
   admin), New request (customer), Approved (customer), Rejected (customer), Cancelled(
   customer).
 * **Email tools** – Live preview (desktop/mobile) and send test email.
 * **Request management** – Search/filter request list, approve/reject pending requests,
   delete request, view attachments.

#### Common Use Cases

 * Accept returns only for completed or delivered orders.
 * Set a strict return window (for example 7, 14, or 30 days).
 * Provide clear return instructions and return address to reduce back-and-forth.
 * Standardize return operations for multi-staff WooCommerce stores.

#### How It Works

 1. Install and activate ReturnDesk.
 2. Go to **WooCommerce -> ReturnDesk** and configure return settings.
 3. Set eligibility rules (days, order statuses, sale-item policy).
 4. Add return policy and return address content.
 5. Customers submit requests from **My Account -> Orders -> View**.
 6. Admin manages requests from WooCommerce return management screens.

#### Requirements

 * WordPress 5.8 or higher
 * WooCommerce 7.0 or higher
 * PHP 7.4 or higher

#### Privacy

ReturnDesk stores return request data in your WordPress database for return workflow
operations. By default, the plugin does not send customer request data to third-
party services.

## 屏幕截图

 * [[
 * ReturnDesk settings page (common + return configuration).
 * [[
 * Email template and test-email settings.
 * [[
 * WooCommerce admin request management screen.
 * [[
 * Customer return request page in My Account order view.

## 安装

**From your WordPress dashboard:**

 1. Go to **Plugins -> Add New -> Upload Plugin**.
 2. Upload the ReturnDesk plugin ZIP file.
 3. Click **Install Now**, then **Activate Plugin**.

**Manual installation:**

 1. Upload the `windcodex-returndesk` folder to `/wp-content/plugins/`.
 2. Activate through the **Plugins** screen in WordPress.

**After activation:**

 1. Open **WooCommerce -> ReturnDesk**.
 2. Configure return window, allowed statuses, and sale-item policy.
 3. Add return policy and return address content.
 4. Place a test order and verify request flow from My Account.

## 常见问题

### Does ReturnDesk require WooCommerce?

Yes. ReturnDesk works only with WooCommerce.

### Where do customers submit return requests?

Customers submit requests from **My Account -> Orders -> View** on eligible orders.

### Can I control which orders are eligible?

Yes. You can configure return window days and allowed order statuses.

### Can I allow or block sale-item returns?

Yes. Sale item eligibility is configurable in plugin settings.

### Does the free version include exchanges?

No. This plugin is returns-only.

### Is this plugin translation-ready?

Yes. A POT file is included in the `languages` directory.

## 评价

此插件暂无评价。

## 贡献者及开发者

「WindCodex ReturnDesk – Return for WooCommerce」是开源软件。 以下人员对此插件做出
了贡献。

贡献者

 *   [ WindCodex ](https://profiles.wordpress.org/windcodex/)

[帮助将「WindCodex ReturnDesk – Return for WooCommerce」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/windcodex-returndesk)

### 对开发感兴趣吗?

您可以[浏览代码](https://plugins.trac.wordpress.org/browser/windcodex-returndesk/)，
查看[SVN仓库](https://plugins.svn.wordpress.org/windcodex-returndesk/)，或通过[RSS](https://plugins.trac.wordpress.org/log/windcodex-returndesk/?limit=100&mode=stop_on_copy&format=rss)
订阅[开发日志](https://plugins.trac.wordpress.org/log/windcodex-returndesk/)。

## 更新日志

#### 1.0.0

 * Initial free release.
 * Customer-facing return request flow in My Account.
 * Eligibility rules (window/status/sale-item policy).
 * Admin return request management.
 * Return policy/address content and email notifications.

## 额外信息

 *  版本 **1.0.0**
 *  最后更新：**2 周前**
 *  活跃安装数量 **不到10**
 *  WordPress 版本 ** 5.8 或更高版本 **
 *  已测试的最高版本为 **6.9.4**
 *  PHP 版本 ** 7.4 或更高版本 **
 *  语言
 * [English (US)](https://wordpress.org/plugins/windcodex-returndesk/)
 * 标签
 * [refund](https://cn.wordpress.org/plugins/tags/refund/)[return management](https://cn.wordpress.org/plugins/tags/return-management/)
   [returns](https://cn.wordpress.org/plugins/tags/returns/)[RMA](https://cn.wordpress.org/plugins/tags/rma/)
   [woocommerce](https://cn.wordpress.org/plugins/tags/woocommerce/)
 *  [高级视图](https://cn.wordpress.org/plugins/windcodex-returndesk/advanced/)

## 评级

尚未提交反馈。

[Your review](https://wordpress.org/support/plugin/windcodex-returndesk/reviews/#new-post)

[查看全部评论](https://wordpress.org/support/plugin/windcodex-returndesk/reviews/)

## 贡献者

 *   [ WindCodex ](https://profiles.wordpress.org/windcodex/)

## 支持

有话要说吗？是否需要帮助？

 [查看支持论坛](https://wordpress.org/support/plugin/windcodex-returndesk/)