Renamed to Supan Reputation. Plugin slug, class prefix, and option names have been refreshed.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3555622,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3555622,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3555622,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3555622,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.2.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3555622,"resolution":"1","location":"assets","locale":"","width":1200,"height":838},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3555622,"resolution":"2","location":"assets","locale":"","width":1200,"height":838},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3555622,"resolution":"3","location":"assets","locale":"","width":1200,"height":838},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3555622,"resolution":"4","location":"assets","locale":"","width":1200,"height":838}},"screenshots":{"1":"Dashboard \u2014 live stats (total requests, this month, sent, response rate) plus Google, Yelp, and Facebook platform status cards. AI Response Drafter panel ready to use.","2":"Send Request tab \u2014 enter a client name and email to send a review request in two clicks. No WooCommerce required.","3":"Reviews Inbox \u2014 log and track received reviews. Click \"+ Add Review\" to record any review with platform, rating, and sentiment.","4":"Settings panel \u2014 configure API Key and review platform URLs (Google, Yelp, Facebook) with customisable email template, delay hours, and enable\/disable toggle."}},"plugin_section":[],"plugin_tags":[21827,14690,247950,1519,286],"plugin_category":[45,53],"plugin_contributors":[260232],"plugin_business_model":[],"class_list":["post-314166","plugin","type-plugin","status-publish","hentry","plugin_tags-google-reviews","plugin_tags-reputation","plugin_tags-review-requests","plugin_tags-reviews","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_category-ratings-and-reviews","plugin_contributors-ashishgurprit","plugin_committers-ashishgurprit"],"banners":{"banner":"https:\/\/ps.w.org\/supan-reputation\/assets\/banner-772x250.png?rev=3555622","banner_2x":"https:\/\/ps.w.org\/supan-reputation\/assets\/banner-1544x500.png?rev=3555622","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/supan-reputation\/assets\/icon-128x128.png?rev=3555622","icon_2x":"https:\/\/ps.w.org\/supan-reputation\/assets\/icon-256x256.png?rev=3555622","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/supan-reputation\/assets\/screenshot-1.png?rev=3555622","caption":"Dashboard \u2014 live stats (total requests, this month, sent, response rate) plus Google, Yelp, and Facebook platform status cards. AI Response Drafter panel ready to use."},{"src":"https:\/\/ps.w.org\/supan-reputation\/assets\/screenshot-2.png?rev=3555622","caption":"Send Request tab \u2014 enter a client name and email to send a review request in two clicks. No WooCommerce required."},{"src":"https:\/\/ps.w.org\/supan-reputation\/assets\/screenshot-3.png?rev=3555622","caption":"Reviews Inbox \u2014 log and track received reviews. Click \"+ Add Review\" to record any review with platform, rating, and sentiment."},{"src":"https:\/\/ps.w.org\/supan-reputation\/assets\/screenshot-4.png?rev=3555622","caption":"Settings panel \u2014 configure API Key and review platform URLs (Google, Yelp, Facebook) with customisable email template, delay hours, and enable\/disable toggle."}],"raw_content":"\n
Supan Reputation is a WordPress reviews plugin<\/strong> that helps you collect more 5-star reviews on Google, Yelp, and Facebook. Send branded review request emails to customers (manually or automatically after WooCommerce orders), draft AI responses to incoming reviews, and log received reviews from any platform \u2014 all from inside wp-admin.<\/p>\n\n Most customers who loved your service will never leave a review \u2014 not because they didn't want to, but because no one asked at the right moment.<\/p>\n\n Supan Reputation fixes that. Configure your Google, Yelp, and Facebook review links once, write a personalised email template, and the plugin handles the rest \u2014 sending polite, perfectly-timed review requests automatically when WooCommerce orders complete, or manually with two clicks. Add an AI response drafter for replying to reviews and a Reviews Inbox for logging incoming feedback.<\/p>\n\n More reviews. Less chasing. All from wp-admin.<\/p>\n\n About the name: \"Supan\" (\u30b9\u30d1\u30f3) is a Japanese loanword meaning \"span\" \u2014 the arc or spectrum of connections. It reflects the family of Supan plugins for WordPress site management.<\/em><\/p>\n\n The full React\/TypeScript source for the compiled JavaScript assets is included directly in this plugin under the To regenerate the compiled assets from source:<\/p>\n\n This plugin connects to the Supan API<\/strong>, a third-party service hosted on Google Cloud Run, to send review request emails, draft AI responses to customer reviews, log received reviews, and (when WooCommerce is installed) schedule automatic review requests after order completion. The Supan API is operated by Ganda Tech Services Pty Ltd, the same author as this plugin.<\/p>\n\n The plugin cannot send review request emails, draft responses, or log reviews without this connection because the email delivery, AI drafting, and storage all happen server-side on the Supan API. No outbound email or AI logic runs locally inside WordPress.<\/p>\n\n Endpoint:<\/strong> Fields the plugin transmits (every request):<\/strong> What is sent, and when:<\/strong><\/p>\n\n No request is sent automatically from a public-facing page. Every API call is triggered either by an explicit admin action in wp-admin or by a backend WooCommerce hook firing on order completion (which is itself opted-in via Settings).<\/p>\n\n Data that is NOT sent:<\/strong> WordPress user accounts (other than the recipient's name + email), passwords, comments, post content, IP addresses, payment data, order line items, or any customer who has not been explicitly selected to receive a review request.<\/p>\n\n Third-party service:<\/strong> Supan API by Ganda Tech Services Pty Ltd.\nTerms of service:<\/strong> https:\/\/spectra.cchk.info\/terms<\/a>\nPrivacy policy:<\/strong> https:\/\/spectra.cchk.info\/privacy<\/a><\/p>\n\n\n Enable Auto-send on order completion<\/strong> in Settings and set a delay (default 24 hours). The plugin hooks into No. WooCommerce is optional. You can send manual review requests from the Send Request tab without WooCommerce installed.<\/p><\/dd>\n Only the customer's name and email address, solely to send the review request email. For AI draft responses, the review text and your business name. No payment data, no order details. See our Privacy Policy<\/a>.<\/p><\/dd>\n Yes. The Settings panel includes a full message editor. Use Key Features<\/h4>\n\n
\n
{name}<\/code> merge tags<\/li>\nSource Code<\/h4>\n\n
src\/<\/code> directory. Build tooling configuration is in vite.config.ts<\/code>.<\/p>\n\n\n
pnpm install<\/code> in the plugin root<\/li>\npnpm build<\/code> to produce build\/suparep.js<\/code><\/li>\n<\/ol>\n\nExternal services<\/h3>\n\n
https:\/\/gts-seo-engine-711239021998.australia-southeast1.run.app<\/code><\/p>\n\napi_key<\/code> (your Supan API key, stored encrypted in wp_options), and \u2014 only on Settings save \u2014 api_url<\/code>, license_key<\/code> (optional paid-tier identifier), and woo_auto_request<\/code> (boolean for WooCommerce auto-send). Per-request fields are listed below by action.<\/p>\n\n\n
\n
supan-reputation<\/code> folder to \/wp-content\/plugins\/<\/code><\/li>\nWooCommerce Integration<\/h4>\n\n
woocommerce_order_status_completed<\/code> and schedules a review request automatically.<\/p>\n\n\n\n
Do I need WooCommerce?<\/h3><\/dt>\n
What customer data is sent to the Supan API?<\/h3><\/dt>\n
Can I customise the email template?<\/h3><\/dt>\n
{name}<\/code> to insert the customer's first name automatically.<\/p><\/dd>\nGDPR: do I need to disclose this to customers?<\/h3><\/dt>\n