Title: Zervise Support for WordPress Author: Zervise Published: 2021 年 5 月 4 日 Last modified: 2023 年 11 月 8 日 --- 搜索插件 **该插件尚未通过WordPress的最新3个主要版本进行测试**。 当与较新版本的WordPress一起 使用时，可能不再受到维护或支持，并且可能会存在兼容性问题。 ![](https://ps.w.org/zervise/assets/icon-256x256.png?rev=2526026) # Zervise Support for WordPress 作者：[Zervise](https://profiles.wordpress.org/zervise/) [下载](https://downloads.wordpress.org/plugin/zervise.1.1.1.zip) * [详情](https://cn.wordpress.org/plugins/zervise/#description) * [评价](https://cn.wordpress.org/plugins/zervise/#reviews) * [安装](https://cn.wordpress.org/plugins/zervise/#installation) * [开发进展](https://cn.wordpress.org/plugins/zervise/#developers) [支持](https://wordpress.org/support/plugin/zervise/) ## 描述 Zervise Support for WordPress is the Help Desk Plugin for WordPress that allows you to bring your helpdesk, powered by Zervise, into your blog or site. Here’s an overview of all the features: * Allow users on WordPress to seamlessly login to your support portal securely. * Allow users to raise tickets right from your blog or site using our widget. * Show a link of your Zervise subdomain so that users can navigate to your Zervise site easily from your WordPress site. * Show the frequently asked questions right inside the widget. * Let your customers track the tickets created by them and reply to your agents all without any need to leave the widget on your side. ## 屏幕截图 * [[ * Zervise Support for WordPress Help Desk Widget UI. * [[ * Zervise Support for WordPress Widget settings form in Appearance tab. ## 安装 ### For automatic installation through WordPress 1. Go to the Plugins page in your WordPress admin section. 2. Click the ‘Add new’ button. 3. Search for the ‘Zervise Support for WordPress’ plugin. 4. Click ‘Install now’ and activate the plugin. 5. Then navigate to the ‘Widgets page’ under ‘Appearance’ tab from the left sidebar in the WordPress admin panel. 6. Then if you are using WordPress 5.8 or up, Add a new block and search for ‘Zervise Support for WordPress’ to add the widget to your site. 7. If you are using WordPress 5.7 or low, then just drag and drop ‘Zervise Support for WordPress’ to add the widget. ### For manual installation 1. Download the latest version of ‘Zervise Support for WordPress’ plugin from the WordPress plugin directory. 2. Extract the zip and upload the ‘zervise’ directory to your /wp-content/plugins directory. 3. Go to the ‘Plugins’ page in your admin section and activate the plugin. 4. Then navigate to the ‘Widgets page’ under ‘Appearance’ tab from the left sidebar in the WordPress admin panel. 5. Then if you are using WordPress 5.8 or up, Add a new block and search for ‘Zervise Support for WordPress’ to add the widget to your site. 6. If you are using WordPress 5.7 or low, then just drag and drop ‘Zervise Support for WordPress’ to add the widget. ## 常见问题 ### How to add the Zervise widget to my site? 1. Go to the Plugins page in your WordPress admin section. 2. Click the ‘Add new’ button. 3. Search for the ‘Zervise Support for WordPress’ plugin. 4. Click ‘Install now’ and activate the plugin. 5. Then navigate to the ‘Widgets page’ under ‘Appearance’ tab from the left sidebar in the WordPress admin panel. 6. Then if you are using WordPress 5.8 or up, Add a new block and search for ‘Zervise Support for WordPress’ to add the widget to your site. 7. If you are using WordPress 5.7 or low, then just drag and drop ‘Zervise Support for WordPress’ to add the widget. ### What is my Zervise Subdomain URL? Once you’ve signed up and logged in to your Zervise account, the URL shown in your browser’s address bar is your Zervise subdomain URL. Your Zervise Subdomain URL should look like this -> https://your_company.zervise. com/ ### What is the ‘Zervise Support for WordPress’ help desk widget? ‘Zervise Support for WordPress’ help desk widget lets you embed a form so that your users can raise tickets for support right from your WordPress site. It also shows a link of your Zervise subdomain so that users can navigate to your Zervise site easily from your WordPress site. Your customers can view the FAQs added by you in zervise, they can also view, track and reply to tickets created by them right from the widget screen. ## 评价 此插件暂无评价。 ## 贡献者及开发者 「Zervise Support for WordPress」是开源软件。 以下人员对此插件做出了贡献。 贡献者 * [ Zervise ](https://profiles.wordpress.org/zervise/) * [ Soumya Dey ](https://profiles.wordpress.org/soumyadey/) [帮助将「Zervise Support for WordPress」翻译成简体中文。](https://translate.wordpress.org/projects/wp-plugins/zervise) ### 对开发感兴趣吗? 您可以[浏览代码](https://plugins.trac.wordpress.org/browser/zervise/)，查看[SVN仓库](https://plugins.svn.wordpress.org/zervise/)， 或通过[RSS](https://plugins.trac.wordpress.org/log/zervise/?limit=100&mode=stop_on_copy&format=rss) 订阅[开发日志](https://plugins.trac.wordpress.org/log/zervise/)。 ## 更新日志 #### 1.0.0 * Stable initial version. * Supported with WordPress 5.9. * Colors updated to match original zervise.com theme. * Added option to change the position of the widget on screen. * Users can see the FAQs. * Users can view, track their tickets from the widget. * Users can chat with the ahents directly from the widget. ## 额外信息 * 版本 **1.1.0** * 最后更新：**3 年前** * 活跃安装数量 **不到10** * WordPress 版本 ** 4.7 或更高版本 ** * 已测试的最高版本为 **6.3.8** * PHP 版本 ** 7.0 或更高版本 ** * 语言 * [English (US)](https://wordpress.org/plugins/zervise/) * 标签 * [customer support](https://cn.wordpress.org/plugins/tags/customer-support/)[help desk](https://cn.wordpress.org/plugins/tags/help-desk/) [helpdesk](https://cn.wordpress.org/plugins/tags/helpdesk/)[service desk](https://cn.wordpress.org/plugins/tags/service-desk/) [support](https://cn.wordpress.org/plugins/tags/support/) * [高级视图](https://cn.wordpress.org/plugins/zervise/advanced/) ## 评级 尚未提交反馈。 [Your review](https://wordpress.org/support/plugin/zervise/reviews/#new-post) [查看全部评论](https://wordpress.org/support/plugin/zervise/reviews/) ## 贡献者 * [ Zervise ](https://profiles.wordpress.org/zervise/) * [ Soumya Dey ](https://profiles.wordpress.org/soumyadey/) ## 支持 有话要说吗？是否需要帮助？ [查看支持论坛](https://wordpress.org/support/plugin/zervise/)